Hope you can handle some constructive criticism, and I know you put effort in but if no one complains you think all is well.

Have you guy's actually tried to fit these badges?

They are way off with alignment to Holdens original holes.

The lion badges did not line up and with minimal effort cracked through the front where the pins are, the originals will have to be repainted.

With regard to the '5' Litre badges, had to snap the outer pins off and use double sided tape to secure them.

I know our market is small and margins are tight, but why tick the punters off with items that should not have have passed minimum quality control?

quote:

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Originally posted by Tour Director
These will be looked at over the next week and replied to.

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What do you need to look at? Youve known since day dot that the badges dont fit cos you were too cheap to make new moulds. Yet you dont state this anywhere on the packaging or tell the person over the counter. Les has already stated that he knows they dont fit.

What you are doing is basically fraud. The purchaser is entitled to assume that the "BADGE" fits the "FACTORY HOLES"

gtr badges are the same the pins are strait when they should be offset why is that

So if you give a money back guarantee are you also prepared to reimburse me for the time the panel shop will put on my final bill because they had to stuff around with something that you knew then and still know now was faulty?

And there was no disclaimer in or on any of the packaging on the items I purchased, who would buy them if there was a disclaimer?

I bought those badges in good faith why should it cost me money?

There you go DYI, exactly why companies get away with selling shoddy products, they know that us Aussies will "bite the bullet mate" not this black duck Pal.

First, if they were not available I would have had the old ones restored just as I did with the lion badges.
Second, I would gladly pay double to get good gear, rather than waste money on crap.
Thirdly, I did not call them rip offs Gizzo did.
Fouthly, I did not "whinge" I pointed out the anomalies.
Lastly, If you Mr DYI want your car to look like ****e thats your problem.

Good on you not happy jan Stick to your guns 99% of purchasers/users nof these inferior items will agree with you. Dont let comments from the 1% discourage you. I will be hitting this forum hard with a list as long as my arm querying the shoddy and poor nature of the products I have used when working on customers restorations. Want a part that fits for your HK HT HG? Call me on 0409691119.

[quote]Originally posted by still not happy jan
Well, the silence is somewhat deafening.

The people I spoke to in this business just treat this as a joke and openly say "All of that crap comes from Taiwan and it depends on which side of the street it came from".

What upsets me the most is what seems to be the "near enough is good enough" attitude. Like I said in my first post in this thread, I understand the dynamics, but again if it aint right why tick the punters off.
and holden are any different?
most of thier parts are now tawianease now to
give an aussie company a go
if you dont like it source nos


\

But what is the point of claiming they are made in Aus if your specs are so apparently poor Les? I mean fair go mate, you are making it look like the Aussies cant do the job when you have accepted their product for whatever reason as adequate. It wouldnt matter if the badges were made in Oz, Taiwan, or the back of Burke. Fact is you have accepted a substandard product and traded on it for umpteen years. You even use them in your glossy advertising. I didnt see anywhere in those ads that say the pins dont actually fit factory holes, pins arent tapered so cant fit in a factory retainer so use some snot to hold em on, or any other disclaimer. Sure, youve got away with it for years until the internet came along and complaints gathered, but sticking your head in the sand at this late stage when you have known all along that your product is SERIOUSLY deficient is making yourself and your partner/s/franchises look like a bunch of w@nkers.

Time to fess up mate, do the right thing, issue a national recall for all those poor saps who relied on your inadequate replacement and suffered scratched paint, more panelbeating fees etc and compensate them for your civilly irresponsible advertising.

Hopefully someone wont have to sue your balls to make you realise you have a responsibility to supply what you advertise, rather than "whatever, close enough. f*ckem"

Now I dont want to get personal, but since you are always asking for feedback - you lot in charge come across as a bunch of arrogant and bullying w@nkers

Cheers

quote:

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Originally posted by les
Actually about 99% of our metal badges are made in Australia

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sorry fkt up the quote
meant holden was makin there stuff in tawian
just like harley davidson

Funny how all the 'Restorers' out there just get on with the task and use whats available to get the job Done.

Can't believe that some people want 'compensation' on a badge that they Paid someone $$Big Bucks$$ to fit for them. (these guys are TRUE enthusiasts)Hope they rotate your tyres while it's there Boys...
ha ha ha


What a Laugh :)